Return Policy

This page covers standard product returns only.

Return Window

• Returns are accepted within 30 calendar days of delivery.
• Return authorization is required before any item is sent back.

Return Requirements

• Item must be complete and packaged safely for transit.
• Missing parts, damage, tampering, or misuse may reduce or void refund eligibility.

Hassle-Free Return Support

• CarPill provides hassle-free return support for standard returns, including clear authorization and return instructions.

How To Start a Return

• Contact CarPill support with order number and return reason.
• Wait for return authorization and return instructions.
• Ship only after authorization is issued.

Refund Processing

• After the returned item is received and inspected, approved refunds are issued to the original payment method.
• Final refund may reflect approved deductions based on item condition and policy compliance.

Related Policies

• Warranty claims are handled on the Warranty Policy page.
• Core deposit refunds are handled on the Core Return page.

Contact
Phone: (609) 831-3202
Email: [email protected]
Address: 528 Nicholson Rd, Gloucester City, NJ 08030
Support Hours: 9 AM-5 PM