Privacy Policy

Last Updated: March 14, 2026

This Privacy Policy explains how CarPill collects, uses, shares, and protects personal information when you visit our website, place an order, request fitment support, or otherwise interact with us.

1. Who We Are

CarPill Hybrid Batteries
528 Nicholson Rd, Gloucester City, NJ 08030, United States
Phone: (609) 831-3202
Email: [email protected]

2. Information We Collect

Depending on how you use our website, we may collect:

• Contact and account information: name, email, phone number, billing and shipping address.
• Order and transaction information: products purchased, order history, shipping details, refunds, and core return status.
• Payment-related information: payment method details and transaction status processed through payment providers (for example, Stripe). We do not store full card numbers on our servers.
• Vehicle/fitment information: year, make, model, and compatibility details you provide.
• Device and usage information: IP address, browser/device type, pages visited, referring URLs, and cookie-related data.
• Support communications: messages and records when you contact us.

3. How We Use Information

• Process and fulfill orders, shipping, returns, warranties, and core charge/core return workflows.
• Verify fitment and provide customer support.
• Process payments and help prevent fraud, abuse, and unauthorized transactions.
• Send service messages such as order confirmations, shipping updates, and policy-related notices.
• Improve website performance, product listings, and customer experience.
• Comply with legal obligations, tax/accounting requirements, and lawful requests.

4. How We Share Information

We may share personal information with:

• Payment processors (for example, Stripe) to process transactions.
• Shipping and logistics providers to deliver products and process core returns.
• Technology and operations vendors (hosting, ecommerce infrastructure, security, analytics, email/SMS tools) that process data on our behalf.
• Professional advisors and authorities where needed for legal, tax, accounting, security, or regulatory compliance.

We do not sell personal information for monetary consideration. If our data handling is deemed “sale” or “sharing” under applicable privacy law, you may submit an opt-out request using the contact information below.

5. Cookies and Similar Technologies

We use cookies and similar tools for functions such as cart/checkout operation, fraud prevention, site performance, and analytics. You can adjust browser settings to block or delete cookies, but some website features may not function properly.

6. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and meet legal obligations.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage method is 100% secure.

8. Your Privacy Choices and Rights

Depending on your state of residence and applicable law, you may have rights to request access, correction, deletion, portability, or to opt out of certain data uses. You may also opt out of marketing emails through unsubscribe links.

To submit a privacy request, contact us at [email protected] with subject line Privacy Request. We may verify your identity before processing requests.

9. California-Specific Disclosures

• California law (including CalOPPA) requires operators of commercial websites collecting personal information from California residents to post a conspicuous privacy policy.
• California residents can contact us to exercise applicable rights under California privacy law where those rights apply to our business.
• Do Not Track / Global Privacy Control: Our site may not respond to all “Do Not Track” browser signals. Where required by law, we honor valid browser-based opt-out preference signals such as Global Privacy Control for applicable opt-out rights.
• Third-party tracking disclosure: Third-party service providers (for example analytics and payment providers) may collect identifiers or usage data through cookies or similar technologies when you use our site.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Links and Services

Our site may contain links to third-party websites or services. Their privacy practices are governed by their own policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective when posted on this page. For material changes, we will post the updated policy with a revised “Last Updated” date on this page.

13. Contact Us

Questions about this Privacy Policy or your privacy rights:
Email: [email protected]
Phone: (609) 831-3202
Mail: 528 Nicholson Rd, Gloucester City, NJ 08030